We have devised our work process to include customer feedback and approval on every step we take into the project. We ensure no unwanted surprises this way, both for us and the customer, and it makes for a smooth way of work where constant communication is the key. We can adapt to your level of desired involvement in the development of your project - we can give you feedback on every little detail or just present you with alternatives to choose from, any way you prefer. We have support people assigned to cater for your every desire and can make changes on the fly when we receive feedback from you. You can be assured that nothing goes forward without your approval - which is normal since the project is based on your ideas and requirements.
The first step is naturally getting to know each other and finding out the details of the project. We will have a meeting and present our team members who will be assigned to your project, get to know the particularities of your business and decide together on the best approach for the work in hand. We will set milestones and deadlines for the life cycle of the project and decide how much you want to be involved in its development.
ANALYZE THE MARKET
AGREE ON GOALS AND TARGETS
CHECK OUT THE TECHNICAL CAPABILITIES
DESIGN A PROJECT PLAN
We then get to define the features and functionalities that you need to have included in the project. We perform an audit of existing website (if any) and see if we can build on that or we need to reinvent everything from the ground up. Every necessary feature is documented to have a clear picture of what's expected from us upon delivery.
FULL WEBSITE AUDIT
DOCUMENT ALL FEATURES
DOCUMENT ALL FUNCTIONALITIES
We analyze all the reporting data you might have on your existing customers and visitors. What they look for, where they click, what's their demographics, how do they find your website. We program a wire frame based on this data and optimize everything to ease the interaction process between visitors and your website.
DEFINE VISITOR IDENTITIES
DESIGN CUSTOMER FLOWS
WIRE FRAME MOCK-UP
You might already have an established brand image, logos and business persona. We take all that into consideration and use it as a starting point, to further tweak it and modernize its look. We can also create a brand new identity for your business from scratch, with your feedback and suggestions being always welcomed and expected. We will give your website and company an attractive and professional look.
CHOOSE COLOR PALLETS
ANALYZE USED CONVENTIONS
IMAGINE A DESIGN INTERFACE
Once the project is approved, our development team starts working on the back-end of your website. The front-end is also redesigned, and everything happens in our own testing environment to avoid interference with your already online website. We transform things to your own specifications and provide you with timely updates on the progress and access to the test prototypes so that you can offer feedback on what's happening. We cloth the frames with content and optimize it for search engines.
DEVELOP IN TEST ENVIRONMENT
DESIGN SITE TEMPLATES
We perform multiple usability tests on the finished product, to make sure everything works as advertised. We test every element and squash any bugs before delivering the final project version into your hands. There will be no broken links or nonfunctional elements, your project will be like a brand new car that we can't wait for you to test drive. Your satisfaction is the most important reward our team can receive.
MAKE SURE EVERYTHING IS WEB COMPLIANT
PRODUCE TECHNICAL SUPPORT DOCUMENTATION
COACH CUSTOMER ON USE OF PRODUCT